The Legal Framework Behind Predict Street: Licence, Governing Law, and Your Rights

Every platform that handles your funds and personal data should be able to answer three questions clearly: who runs it, under what authority, and what rules protect you. This page covers all of that in one place.

Adi Predict Street holds a Gibraltar licence issued by the GLA under the Gibraltar Gambling Act 2005, which means the platform operates within a defined regulatory framework - not in a legal grey area. The Terms and Conditions that govern your use of the platform took effect on 27 March 2026.

Who Operates the Platform

The legal entity operating Predict Street is Predict Street Limited, a company incorporated and registered in Gibraltar. All contractual obligations, regulatory responsibilities, and data protection duties rest with this entity.

Below are the key registration and contact details you may need for legal or compliance correspondence.

Predict Street Limited is the company registered in Gibraltar behind the platform. If you need to send a formal notice or legal correspondence, use the registered address above or the compliance email address.

Gibraltar Licence and Regulatory Oversight

The Gibraltar Licensing Authority (GLA) issued the platform's Remote Gambling Licence under the Gibraltar Gambling Act 2005. The licence authorises the platform to operate as a betting intermediary - meaning it facilitates trades between users rather than acting as the house.

Holding a GLA licence comes with ongoing obligations. Here is what that means in practice for you as a user.

• The platform operates under a valid, named licence - number 167 - that can be independently verified.
• The Company is subject to continuous GLA supervision and must meet all licence conditions.
• User funds are protected under the conditions attached to the licence.
• Fair and transparent operation of markets is a regulatory requirement, not just a policy choice.
• The Company has obligations to prevent crime and disorder on the platform.
• If the internal complaints process fails, you can escalate to the GLA's dispute resolution scheme.

As part of its licence conditions, the platform provides a range of responsible gambling tools to help you stay in control of your activity.

Governing Law and Jurisdiction

These Terms are governed by the laws of Gibraltar. Any dispute or claim - including non-contractual claims - arising from your use of the platform falls under Gibraltar law.

The courts of Gibraltar have exclusive jurisdiction over disputes connected to these Terms. This does not prevent the Company from seeking injunctive or equitable relief in any court of competent jurisdiction where necessary.

Terms and Conditions: Scope and Amendments

These Terms, together with the Privacy Policy, applicable Market rules, and any other policies published on the platform, form the entire agreement between you and the Company. They supersede all prior agreements, representations, and understandings.

The Company may amend the Terms at any time. Here is the process that applies when a material change is made.

1. The Company notifies you of material changes by email or through the platform.
2. You review the updated Terms before the stated effective date.
3. Continuing to use the platform after the effective date constitutes your acceptance of the revised Terms.
4. If you disagree with any amendment, you must close your account before the effective date takes effect.

Non-material or administrative updates may be made without individual notification. It is good practice to check this page periodically so you are always aware of the current version.

Data Protection and Privacy

Personal data collected through the platform is processed in accordance with the Gibraltar General Data Protection Regulation (Gibraltar GDPR) and the Data Protection Act 2004. The full Privacy Policy, available on the platform, sets out retention periods, your rights as a data subject, and the categories of data collected.

To exercise your data subject rights - including access, rectification, erasure, or restriction of processing - follow these steps.

1. Prepare a written request clearly stating the right you wish to exercise and your account details.
2. Send the request to the Data Protection Manager at compliance@adipredictstreet.com.
3. Allow a reasonable processing period as required under the Gibraltar GDPR.
4. If you do not receive a response within the expected timeframe, re-submit with a clear subject line referencing "Data Subject Request".

AML, CTF, and CPF Compliance

The platform operates under Gibraltar's anti-money laundering, counter-terrorist financing, and counter-proliferation financing framework. This includes the Proceeds of Crime Act 2015 and the Financial Services (Anti-Money Laundering and Countering the Financing of Terrorism) Regulations.

For a full breakdown of what documents are needed and when they are requested, see our identity verification requirements page. Below is a summary of what these legal obligations may mean for your account in practice.

• The Company may request additional identity documents at any time, not only at registration.
• Deposits or withdrawals may be delayed while an AML review is in progress.
• The Company may file reports with relevant authorities without notifying you in advance.
• Your account may be restricted or closed if verification requirements are not met within a reasonable timeframe.
• Funds may be withheld pending the outcome of an investigation.
• Using a VPN or proxy to access the platform from a restricted jurisdiction is explicitly prohibited.

These obligations exist independently of your intentions - they are requirements of Gibraltar law and the conditions of the platform's licence. Compliance with them is not optional for either party.

Intellectual Property Rights

All intellectual property rights in the platform - including software, code, user interface, design, graphics, text, trademarks, and all other content - are owned by or licensed to the Company. Nothing in these Terms transfers any ownership interest to you.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the platform for its intended purpose only. You may not reproduce, distribute, modify, create derivative works from, or publicly display any platform content beyond what is incidental to normal use.

If you submit feedback, suggestions, or other content to the platform, you grant the Company a non-exclusive, royalty-free, worldwide licence to use that content solely for the purpose of operating, improving, and promoting the platform.

Limitation of Liability

The Terms set out a clear structure for what the Company is and is not financially responsible for. Understanding this before you trade is important.

The aggregate liability cap means that even in cases where the Company is at fault, the maximum amount it owes you is equal to the total funds you deposited in the twelve months before the event giving rise to the claim. This cap does not apply to the two statutory exceptions listed above.

Indemnification

By using the platform, you agree to indemnify and hold harmless the Company, its directors, officers, employees, agents, affiliates, and licensors against any claims, damages, losses, and legal costs arising from your actions. The following are the main triggers for this obligation.

• Breaching these Terms or any applicable Market rules published on the platform.
• Violating any law applicable to your use of the platform.
• Providing false, misleading, or inaccurate information at any stage - registration, verification, or otherwise.
• Infringing any intellectual property or other right of any person or entity in connection with the platform.
• Any third-party claim arising directly from your acts or omissions on the platform.

The Company reserves the right to assume exclusive control of any matter subject to your indemnification obligation, in which case you agree to cooperate fully in asserting any available defences.

Account Termination and Suspension

You may close your account at any time by submitting a request through the platform or by contacting the support team. Any available balance, less amounts owed to the Company and subject to outstanding verification requirements, will be returned to you. Open positions may need to be resolved before full closure is possible.

The Company may suspend or terminate your account immediately and without prior notice under the following circumstances.

• Breach or suspected breach of any provision of these Terms.
• Failure to meet or maintain the eligibility requirements set out in the Terms.
• Failure to complete identity verification or provide requested information within a reasonable timeframe.
• Reasonable suspicion of money laundering, fraud, terrorist financing, or other unlawful activity.
• A direction from the GLA, a court order, or instruction from another competent authority.
• Suspected market manipulation, insider trading, or collusion with other users.
• A Company decision to cease operating the platform or any part of it.

Following suspension or termination, your right to access the platform ceases immediately. Funds may be withheld pending investigation. Clauses relating to liability, indemnification, complaints, and intellectual property survive termination and remain in full force.

Problems and Resolutions

If something goes wrong, the right course of action depends on the nature of the issue. The four scenarios below cover the most common situations users encounter in relation to the legal and regulatory side of the platform.

Complaint Not Acknowledged Within 3 Business Days

The Company is required to acknowledge your complaint within 3 business days of receiving your email. If that window has passed without any response, work through the following steps before escalating.

• Check your spam or junk folder - acknowledgement emails occasionally land there.
• Confirm you used the correct address: complaints@adipredictstreet.com.
• Resend your complaint with a clear subject line that includes your account identifier and the word "Complaint".
• Include your account details, a description of the issue, and any relevant transaction IDs in the body of the email.
• If there is still no acknowledgement after a further reasonable period, escalate the matter to the GLA's dispute resolution scheme.

To file a complaint with Predict Street, email complaints@adipredictstreet.com directly - this is the only channel that triggers the formal complaints procedure and the 3-business-day acknowledgement obligation.

Account Suspended Without Explanation

Account restrictions or suspensions are most commonly triggered by one of four causes: incomplete KYC, an ongoing AML review, a suspected Terms breach, or a direction from a regulatory authority. In all cases, the correct first step is to contact the compliance team.

• Email compliance@adipredictstreet.com immediately, stating your account details and the date the restriction appeared.
• Provide any documentation the Company requests as promptly as possible - delays in responding extend the review period.
• Do not attempt to open a second account; this is prohibited and will be treated as a further breach of the Terms.
• Funds in your account may be held pending the outcome of the investigation.
• Resolution timelines depend on the nature and complexity of the review.

If you receive no response within a reasonable period after contacting the compliance team, you can submit a formal complaint through the dedicated complaints channel to trigger the formal resolution process.

Data Subject Request Not Responded To

All data subject requests - whether for access, rectification, erasure, or restriction of processing - must be directed to the Data Protection Manager at compliance@adipredictstreet.com. If you have not received a response within a reasonable period, take the following steps.

• Confirm your request was sent to compliance@adipredictstreet.com and not to the complaints address.
• Re-submit in writing with a subject line that clearly states "Data Subject Request - [your right]".
• Include your full name, account email address, and a clear description of what you are requesting.
• If the Company still does not respond within the timeframe required under the Gibraltar GDPR, you may escalate to the Gibraltar Commissioner for Data Protection.

The Gibraltar GDPR gives you enforceable rights over your personal data. The platform is obliged to respond to valid requests within the statutory timeframe.

Dispute Over Market Settlement or Manifest Error

The Company's determination of any market outcome is final and binding on all users, with one exception: manifest error as defined in the Terms. Disagreeing with an outcome is not, by itself, grounds for reversal.

• Review the applicable Market rules and the designated Resolution Source before submitting a dispute.
• Email complaints@adipredictstreet.com with the Market name, Event details, the outcome you received, and the basis on which you believe a manifest error occurred.
• Include relevant transaction IDs and timestamps to allow the team to locate the settlement record quickly.
• The Company will acknowledge your complaint within 3 business days and will use reasonable endeavours to resolve it promptly.
• Filing a complaint through Predict Street's official complaints channel is the required first step before any external escalation.
• If the internal process does not resolve the matter, you may escalate to the GLA's dispute resolution scheme.

FAQ